prodej4u .cz
Cizojazyčná literatura Economy English literature

The Best Service is No Service - Bill Price, David Jaffe

Prodává: Dobrovský
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend…
Další informace
792 Kč
Skladem
Koupit

Popis produktu

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.

Podobné produkty