Communication Skills - Kay Norman

Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills.Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn:Why communication is fundamental to nursing and health careHow to communicate in assessing, planning, providing and managing careHow to communicate in promoting health and in therapeutic interventionsHow to communicate in difficult situationsHow to communicate with a diverse range of peopleHow communication is used to improve patient safetyThis book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care.Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series:The Care ProcessCommunication SkillsLeadershipMental HealthPromoting Health and WellbeingStudy Skills